Buying an Electric Wheelchair Online: Risks & How to Avoid Scams

Table of Contents

• Introduction

• Risks of Buying an Electric Wheelchair Online

• Signs of an Unauthorised Seller

• How to Avoid Being Scammed When Shopping Online

• What to Check Before Buying

• Benefits of Buying from a Verified Seller

• Did You Know?

• Conclusion

• Frequently Asked Questions (FAQ)

Introduction

Thinking of buying an electric wheelchair online?

Understand the risks first. Online purchases of electric wheelchairs are becoming more popular due to convenience and wide selection. However, many buyers have fallen victim to scams due to lack of information about sellers or products. This article highlights key risks and how you can avoid being scammed.

Risks of Buying an Electric Wheelchair Online

What could happen if you choose the wrong seller:

• Receive a damaged or non-functional product.

• Specifications differ from what’s advertised.

• No warranty or after-sales service.

• Difficult to get support after purchase.

• Loss of money from fake websites or scams.

Signs of an Unauthorised Seller

Spot suspicious sellers with these signs:

• Price is far below market value.

• No phone number or shop address.

• Negative or no customer reviews.

• Uses fake or stolen product images.

• Only accepts bank transfers without an official receipt.

How to Avoid Being Scammed When Shopping Online

Smart steps for a safe purchase:

• Choose a registered seller with positive testimonials.

• Check for warranty and after-sales support.

• Use reputable e-commerce platforms with buyer protection.

• Pay using secure methods like credit card or e-wallet.

• Ask the seller for a product demo video or manual.

What to Check Before Buying

Make sure to review these before making payment:

• Battery capacity and maximum travel range.

• Chair weight and user weight capacity.

• Type of motor and maximum speed.

• Whether it folds manually or automatically.

• Safety certificates and MOH (Ministry of Health) approval, if applicable.

  
  

Benefits of Buying from a Verified Seller

Why choose a trusted seller?

• Guaranteed authentic and high-quality products.

• Access to service centers and spare parts.

• Option to request a demo and get user support.

• Easier to claim warranty if issues arise.

  
  

Did You Know?

• Many scammers use social media to lure victims.

• Quality electric wheelchairs often come with manuals in Malay.

• Some brands in Malaysia now offer home trial services.

  
  

Conclusion

Buying an electric wheelchair online is convenient, but caution is necessary. Understand the risks, identify verified sellers, and thoroughly check product specifications before paying.

Prioritize safety, quality, and after-sales service. Choose wisely so your investment is worthwhile and the user benefits fully.

Frequently Asked Questions (FAQ)

1. Do all electric wheelchairs come with a warranty?

   No. Always ask the seller and keep proof of purchase.

   
   

2. How can I verify if a seller is legitimate?

   Check customer reviews, company registration number, and physical address.

   
   

3. What’s the difference between buying on Shopee/Lazada vs regular websites?

   Platforms like Shopee and Lazada offer buyer protection systems—safer options.

   
   

4. What is the usual price range for a quality electric wheelchair?

   Typically between RM2,500 and RM8,000 depending on specifications.

   
   

5. Can I try it before buying?

   Some verified sellers offer home demos. Ask before purchasing.

Want to buy an electric wheelchair that’s proven safe and high quality?

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